Following on from our introductory blog post The Somleng Story in this post we'll do a deep dive into how local carriers can offer programmable voice to their customers via Somleng.

Why carriers should offer programmable voice to their customers?

Programmable voice has a variety of different use-cases such as:

  • Alerts and Notifications - e.g. password resets, low balance alerts, bill reminders, fraud warnings.
  • Interactive Voice Response (IVR)
  • Disaster Management, mHealth and more .

Twilio has become the de-facto go-to solution for programmable voice and profits exorbitantly as a result. But actually local carriers can offer much cheaper pricing and better quality since they are the custodians of the network.

By offering programmable voice as a solution, local carriers can share in the profits and obtain an advantage over their competitors all while protecting their own branding.

What is Somleng?

Somleng is an Open Source, white-labeled, Cloud Communications as a Service (CPaaS) solution. Unlike Twilio, which is a global centralized CPaaS designed for platform users directly, Somleng is designed for carriers and network operators.

Instead of platform users signing up directly on Somleng, Carriers instead sign up for a Somleng carrier account and manage their own customer accounts.

With the release of our new custom domains feature, a carrier can now configure their own custom domain and branding, providing a fully branded CPaaS solution their platform customers.

Carriers can then invite their customers to their branded dashboard via their custom domain where the customer can manage their own account and API credentials. The customer can then use Somleng's REST API for programmable voice.

Customized Somleng dashboard as viewed by a carrier customer.
Customized Somleng API docs as viewed by a carrier customer.

Wrapping up

Public sign ups are currently available for carriers only. If you work for a carrier and are interested in trying things out please read through our carrier documentation , where you'll find link to sign up for a trial account.